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Small Business AI Agents

Home / Gyms and studios / SB-016

Follow up with free trial visitors in a short message sequence

Draft a short, friendly follow-up sequence for people who took a free trial class or session, built from your studio's real offers and schedule.

Who it suits
Gym owner, yoga or dance studio owner, personal trainer
Time saved
About 10 to 20 minutes per trial visitor across the sequence (estimate)
Level
Medium
Updated
Oct 14, 2026

Why this task

A yoga studio might see a dozen trial visitors a week. The instructor meant to follow up, but the next class started, and a week later the visitor has forgotten how good that flow felt. A short, well-timed sequence, written as if from the instructor they met, brings many of them back for a second class. An agent can draft that sequence for each visitor from your class notes and your real offers. A person reviews and sends each message.

The prompt

You write follow-up messages for people who took a free trial at [STUDIO NAME], a [GYM, YOGA STUDIO, DANCE STUDIO OR PERSONAL TRAINING] business in [TOWN].

Visitor: [FIRST NAME]
Trial: [CLASS OR SESSION NAME], [DAY AND DATE], with [INSTRUCTOR NAME]
Instructor notes: [PASTE NOTES]
Contact consent: [TEXT, EMAIL OR BOTH]

Our offers and memberships (quote only these, exactly):
[PASTE OFFERS, PRICES AND EXPIRY DATES]
Schedule or booking link: [LINK]
Classes that suit beginners: [LIST WITH DAYS AND TIMES]
Texting rules: [PASTE OPT-OUT WORDING IF REQUIRED]
Voice: [TONE, for example warm, encouraging, low pressure]
Signed by: [INSTRUCTOR NAME]

Write three messages:
1. Same day (under 300 characters): thank them by name, mention one specific thing from their class or the notes, and invite them back to a named class from our list.
2. Day 3 (under 300 characters): a friendly nudge suggesting one class that fits what they told the instructor, with the day and time copied from the list.
3. Day 7 (under 500 characters): a short note on our offer, quoted exactly, and the booking link. Make it easy to say no.

Rules:
- Never promise or imply weight loss, body change, injury recovery, pain relief or any health result.
- Do not mention food, diet or supplements.
- Do not invent classes, times, prices, offers or deadlines. If something is missing, write OWNER TO CONFIRM.
- Add the opt-out line where our rules require it.
- No pressure tactics or false urgency.

Return the three messages with their send day. Do not send anything.

Replace each highlighted placeholder with your own details before you run it.

Steps

  1. Write your membership options, intro offers and any expiry dates in a shared document, in the owner's exact words. The AI may quote only these.
  2. Decide your sequence timing, for example message one the same evening, message two on day 3, message three on day 7, and stop as soon as someone books or joins.
  3. After each trial, have the instructor jot one or two notes: which class, what the visitor mentioned they wanted, for example "wants to learn salsa for a wedding" or "new to yoga, liked the slower pace."
  4. Paste the visitor's details, notes, offers and schedule into the prompt below.
  5. Read each message. Remove anything that sounds like a claim about health, weight, injury or body change, and anything you cannot deliver.
  6. Check the visitor agreed to receive texts or emails, then send message one. A person always approves and sends.
  7. Before sending each later message, check the booking app. If the visitor booked, joined or opted out, stop the sequence.
  8. Each month, look at how many trial visitors came back and which message they answered. Adjust the timing or wording with your instructors.

What you get

Three short messages that sound like they come from the instructor the visitor met, each naming something real from their class and pointing to a specific class on the schedule. The offer is quoted exactly from the owner's document. No message makes health or body claims or pushes hard.

What can go wrong, and the check for each

A message implies weight loss, pain relief or injury recovery.

CheckThe prompt bans health and body claims, and the person approving each message removes anything close to one.

Messages keep going after someone joined or opted out.

CheckA person checks the booking app before each send and stops the sequence as soon as the visitor books, joins or opts out.

An offer, price or deadline is invented or outdated.

CheckOffers come only from the owner's document, gaps are marked OWNER TO CONFIRM, and the owner updates the document whenever an offer changes.

Visitors who did not agree to messages are contacted.

CheckRecord consent at the trial sign-up, include opt-out wording where your rules require it, and draft only for visitors with consent.

The sequence feels pushy and harms the studio's reputation.

CheckKeep it to three messages, let the last one make saying no easy, and review replies monthly with your instructors.

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